FAQ: The Level Up - A raised platform for Board, Card, & RPG's
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

What Tiles do I Need to Make Bigger Level Up's?

If you want to increase the size of The level Up, here is what you need on top of your Classic Level Up:

3x3 (36” square) - 1x Centre Tile, and 1 pair of Side Tiles 3x4 (36”x48”) - 2 x Centre Tiles and 2 x pairs (4) Side Tiles 6x4 (72”x48”) - 8 x Centre Tiles and 5 x pairs (10) Side Tiles 8x4 (96”x48”) - 12 x Centre Tiles and 7 x pairs (14) Side Tiles

(do remember you get a leg with every extra tile ordered and larger sizes will be shipped with easy to carry boxes to hold the extra pieces)

Last updated: April 03, 2020 05:38

How is shipping handled? Is it included in the pledge?

Shipping will be charged during the Baker Kit survey

Last updated: April 03, 2020 05:38

Are UK backers getting charged the same shipping fee?

Yes

Last updated: January 30, 2020 15:07

Any plans to go with mid sections to make wider tables possible?

Yes - you can add ‘side tiles’ sold in pairs, and a ‘centre tile’ to make your board fit any game you wish - see the ‘Waht Tiles do I Need’ section here in the FAQ’s

Last updated: April 03, 2020 05:36

How sturdy is it? What if my cat jumps up on it?

Tested up to 5kg (11 lbs) including 2 cats. See KS page for video.

Last updated: April 03, 2020 05:38

Do you have a video of someone moving the table violently while you have a game setup? I'm not sure it's stable enough to handle something like that, and it happens to us quite often.

The Level Up has rubber legs that help to reduce sliding. However, 6’ strapping gamers with huge muscles are bigger than the Level Up, so if they want to destroy it - they can! If you move the Level Up violently, your miniatures will fall over.

Last updated: January 30, 2020 15:07

Is it possible to add smaller legs (for example 8 or 10 cm) or longer legs as an add-on?

There are no plans to make different sized legs

Last updated: April 03, 2020 05:39

If you get the extra tiles and the extra legs - will you get 8 extra legs instead of 6?

Every time you order an extra tile you get 1 leg with it.

Last updated: January 30, 2020 15:07

For the canvas bag, how many pieces can it hold, will it hold 8-10 if I get extra sections add ons?

The bag will be designed for a standard Level Up of six pieces and six legs but it will fit the 3x3 Square level Up. Any other sizes will come in their own boxes

Last updated: April 03, 2020 05:40

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Contact Us